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Communication and Relationship Building

  • Determine who the key stakeholders and decision makers are. Write a letter or email to introduce your organisation and indicate you will follow up with a phone call, or knock on their door
  • Communicate with employers in a way that suits them. This may mean phone or email – they may not have time to meet face to face
  • Listen to and address the employer’s concerns and needs. Provide more information as required
Clear and flexible two-way communication is essential to successful and multiple outcomes
  • If the employer uses social media, add this as another layer of interaction to complement your more formal communication methods
  • Provide the employer with a one page generic summary of support available to employees with disability
  • For larger employers, attending an induction session can provide an understanding of their recruitment and induction process, and will help establish what additional support may be required by a candidate with disability
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